GDPR Privacy Policy

Weldgas Cymru

 

Last Updated: December 2024

Weldgas Cymru (referred to as “we,” “our,” or “us”) is committed to safeguarding the privacy of our customers, employees, and suppliers. This Privacy Policy outlines how we collect, use, store, and protect personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Weldgas Cymru provides industrial gas, welding supplies, and related services. Our registered office is located at:
Unit 9, Gaerwen Industrial Estate, Gaerwen, Ynys Môn, LL60 6HR
For any data protection concerns, you can contact us at mail@weldgas.co.uk or call us on 01248 422190.

2. What Data We Collect

We may collect the following categories of personal data:

• Contact Information: Name, address, email, phone number.
  
• Financial Information: Bank details for billing and payment.
  
• Transaction Data: Purchase history, quotes, and invoices.
  
• Communication Data: Email correspondence and telephone recordings (where applicable).
  
• Technical Data: IP address, browser type, and website usage analytics.

3. How We Use Your Data

We process personal data for the following purposes:

• To provide products and services requested by our customers.
  
• To manage and process orders, invoices To communicate updates, offers, and important notifications.
  
• To comply with legal and regulatory requirements.
  
• To improve our website and services through analytics. We will only process personal data when we have a legal basis to do so, such as fulfilling a contract, complying with legal obligations, or with your explicit consent.

4. How We Share Your Data

We may share your personal data with:

• Service providers (e.g., delivery companies, IT support).
  
• Regulatory or law enforcement authorities, when required by law.
  
• Financial institutions for payment processing. We will never sell your data to third parties.

5. How We Protect Your Data

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure. Measures include:

• Secure servers and encryption.
  
• Access controls for sensitive data.
  
• Regular security audits and staff training.

6. How Long We Retain Your Data

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements. Once data is no longer needed, it will be securely deleted or anonymised.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
  
• Rectification: Request corrections to your personal data if it is inaccurate.
  
• Erasure: Request deletion of your personal data in certain circumstances.
  
• Restriction: Request a limit
  
• Data Portability: Request a copy of your data in a machine-readable format.
  
• Objection: Object to the processing of your data for specific purposes. To exercise these rights, contact us at mail@weldgas.co.uk.

8. Cookies and Website Analytics

Our website may use cookies to enhance user experience and collect anonymous analytics data. You can manage cookie preferences through your browser settings.

9. Updates to this Privacy Policy

We may update this policy from time to time. Changes will be posted on our website, and we encourage you to review this page regularly. have questions about this policy or wish to make a complaint, please contact:

Weldgas Cymru
Unit 9
Gaerwen Industrial Estate
Gaerwen
Ynys Môn
LL60 6HR

Email: mail@weldgas.co.uk

Phone: 01248 422190